


Please note, on some Windows® machines, you need to log in twice to get connected, which is caused by a bug in Windows Explorer. You may click on the "Save Password" checkbox to be automatically logged in on subsequent visits. If you are an Authorized Crestron Dealer or Partner with a 7-digit customer number, you still need to log in to have access to our full FTP server's resources.ģ) Use the same credentials you use to log in to our website (use your email address as your username).

Sometimes, Windows Explorer will drop you into an anonymous area of our FTP server which contains very few files.

If you do not get a pop-up window asking for your login, simply click on File > Login As. An alternative FTP client can be found listed in our Web Tools section below.ġ) From any Windows Explorer window, type "" (without the quotes) into the address bar and hit enter.Ģ) You should be prompetd to log in (see step 3 below). Note: The examples below use Windows Explorer to access our FTP server however you can use any FTP client you like. Your username is the email address you use to log in to our website and your password is the same password you use to log in to our website. Please refer to the "How do i access restricted areas of Crestron's website" section for help in setting up your account Once you have that, you can log in to our new FTP server the same way you log in to our website. To gain access to all of the resources on the server, you must have an account on our website with your 7-digit "Customer Number" entered correctly. We also introduced a level of security to our new FTP server. Finding files on our FTP server is now easier than ever. This update included a faster server and a much more organized directory structure. Crestron's FTP server went through a major update in November 2004.
